Stop Managing Maintenance. Let Us Do That.
A BIIG HANDS Retainer Plan is your outsourced maintenance department. Fixed monthly fee. Priority scheduling. One contact. One invoice. And a monthly written report that tells you the exact condition of your facility.
Competitive pricing
Listing your product pricing helps potential customers quickly determine if it fits their budget and needs.
ESSENTIAL
$ 800 / month
- Labour Hours Included - 4 hrs/month
- Scheduled Visits - 1x / month
- Priority Response - Next business day
- Monthly Condition Report - Written summary
- Ad Hoc Hours Rate - $80/hr
- Emergency Surcharge - 30%
- Dedicated Account Manager - No
- Annual Contract Discount - ___
- Invoice Frequency - Monthly
- Minimum Term - 3 months
Professional
$ 1,500 / month
- Labour Hours Included - 8 hrs/month
- Scheduled Visits - 2x / month
- Priority Response - Same day
- Monthly Condition Report - Full PDF with photos
- Ad Hoc Hours Rate - $75/hr
- Emergency Surcharge - 20%
- Dedicated Account Manager - Yes
- Annual Contract Discount - 5%
- Invoice Frequency - Monthly
- Minimum Term - 3 months
ENTERPRISE
$ 2,500 / month
- Labour Hours Included - 16 hrs/month
- Scheduled Visits - 4x / month
- Priority Response - Within 4 hours
- Monthly Condition Report - Full PDF + trend data
- Ad Hoc Hours Rate - $70/hr
- Emergency Surcharge - 10%
- Dedicated Account Manager - Yes (Senior)
- Annual Contract Discount - 10%
- Invoice Frequency - Bi-annual or monthly
- Minimum Term - 1 year
Who Is a Retainer Plan For?
Office managers at companies with 20â500 staff in Singapore commercial space
F&B operators with 1â5 outlets â maintenance is constant, your team's time is not
Co-working space operators who need reliable, fast, recurring facility response
Retail tenants required to maintain their shopfront and premises under lease obligations
Property management companies managing MCST or strata commercial buildings
Medical and dental clinics where downtime is unacceptable